Cassie Douglas spent roughly two decades in restaurant operations at the VP level, where the job was making sure a shift ran correctly whether or not any one person showed up. She now applies that same operations thinking to family life through The Family OS, building iPhone Shortcuts and systems that reduce the mental load of running a household.

She and her husband Josef are raising five kids, including a set of twins, in a house of seven. Her working question is always the same one. Can this be automated, scheduled, or shared?